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Terms & Conditions


  1. This Promotion is only open to legal residents of the United Kingdom aged over 18, excluding employees of the Promoter and all those professionally associated with this Promotion.
  2. To Enter: Simply purchase a promotional pack of Bisto Frozen ready meals (excluding the Chef’s Special range or Toad in the Hole) while stocks last, visit our website at www.bistodinners.co.uk/win and enter your name, email address, post code and the 10-digit unique code found inside the pack between 00.01 on 2nd May 2016 and 23.59 on 30th September 2016 (“Promotion Period”). All claims must be received by 23.59 on the 31st October 2016 (“Closing Date”). Any claims received after this date will not be accepted.
  3. Purchase is necessary. Internet access and a valid email address are also required.
  4. Please retain winning pack, as it may be required to validate your prize claim. In the event that your pack is required to validate a prize claim (and only when requested to do so) please send the original pack along with your name and postcode to: Bisto Help for Heroes promotion, PO Box 7, Ashton under Lyne, Lancashire OL6 8JP.
  5. Pack codes are case-sensitive and must be entered exactly as shown (“Unique Code”).
  6. All codes have an equal and random chance of winning one of the prizes via a secure and random process operated under the supervision of PromoVeritas, the independent promotional verification service. All prizes are available to be won.
  7. You may enter as many times as you wish but each entry must be accompanied by a new Unique Code. Each unique code can only be entered once.
  8. The Prizes: 50,000 x £5 cheques are available to be won.
  9. For every £5 that is won, £5 will be donated to Help for Heroes If necessary, we guarantee to top up the donations so that a minimum of £25,000 will be contributed to Help for Heroes Trading Limited which Gift Aids all its taxable profits to Help for Heroes (Registered Charity Number 1120920).
  10. Winners will be notified immediately via the website if they have won and will need to follow the instructions shown on screen to claim their Prize.
  11. Prizes are non-transferable, and non-refundable and no other alternatives to the prizes are available.
  12. Please allow 28 days for delivery of the Prizes from the date of winner acceptance, by 2nd class post.  Winners must have an active bank account available as prizes will be in the form of a cheque.
  13. The Promoter reserves the right at its sole discretion to eliminate or disqualify any entries or entrants that it regards as being in breach of these conditions or the spirit of the Promotion.
  14. In the event for any reason the prize winner does not take the prize at the time stipulated by the Promoter, then the prize will be forfeited by the winner and no other form of compensation will be supplied in lieu of the prize, unless otherwise agreed.
  15. The Promoter accepts no responsibility for lost, delayed, illegible or incomplete entries or winner notifications for technical failures or otherwise.
  16. By entering the Promotion, entrants agree to be bound by these Terms and Conditions and by the decisions of the Promoter, which are final in all matters relating to the Promotion. No correspondence will be entered into.
  17. The names and counties of the winners will be available by going to www.promowinners.com/Bisto which will be available after 30th November 2016 for 4 weeks.
  18. Winners agree to participate in any reasonable publicity arranged by the Promoter, provider or its agencies.
  19. All entries must be made by the entrant themselves. Bulk entries made from trade, consumer groups or third parties will not be accepted. Incomplete or illegible entries, by or via third parties or syndicates, entries by macros or other automated means (including systems which can be programmed to enter), and entries which do not satisfy the requirements of these terms and conditions in full will be disqualified and will not be counted. If it becomes apparent that a participant is using a computer(s) to circumvent this condition by, for example, the use of ‘script’, ‘brute force’, masking their identity by manipulating IP addresses, using identities other than their own or any other automated means in order to increase that participant’s entries into the Promotion in a way that is not consistent with the spirit of the Promotion, that person’s entries will be disqualified and any prize awarded will be void.
  20. The Promoter cannot accept any responsibility for any damage, loss or injury suffered by any entrant entering the Promotion or as a result of accepting any prize. Nothing shall exclude the Promoter’s liability for death or personal injury as a result of its negligence.
  21. Aside from the use of entry data for the performance of this Promotion, the Promoter will not use personal data for any other purpose without the express consent of the entrant. For the Promoter’s full privacy policy go to www.bistodinners.co.uk/privacy
  22. These terms and conditions are governed by English Law and shall be subject to the exclusive jurisdiction of the English Courts.

Promoter: Kerry Foods Ltd, Thorpe Lea Manor, Thorpe Lea Road, Egham, Surrey, TW20 8HY

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